Question 1

How to Purchase a Shipping Label for a Single Order in Shopify

Accepted Answer

Shipifi simplifies shipping for your Shopify store. Here's how to get started:

Step 1: Install the Shipifi App

To begin, install the Shipifi app from the Shopify App Store.

Step 2: Select an Order to Fulfill

Navigate to the Orders section in your Shopify admin.
Open the order you want to fulfill.
In the top-right corner, click More actions, then select Ship with Shipifi.

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Step 3: Review Order Details

Shipifi automatically imports all relevant data from the Shopify order. This includes the shipping address, item details, and weight.

Step 4: Choose Shipping Type

Small Parcel: For orders weighing less than 150 pounds.
LTL (Less-Than-Truckload): For orders above 150 pounds.
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Step 5: Verify Package Information

Quickly review and update:

Package size
Weight
Other shipping details

Step 6: View Shipping Rates

Click View Rates. Shipifi will fetch rates from all partnered carriers, allowing you to:

Compare rates
Select the best option for your needs

Step 7: Complete the Fulfillment

Once you've chosen a rate:

Shipifi automatically adds the tracking number to the Shopify order.
The order is marke

Question 2

How to Use the Bulk Feature to Print Labels for Multiple Orders

Accepted Answer

his tutorial will guide you through the process of bulk shipping multiple Shopify orders using Shipifi, allowing you to quickly generate labels, book shipments, and update tracking details automatically.

Step 1: Access the Shopify Orders Section

Log into your Shopify admin panel.
On the left sidebar, click on "Orders."

You will see a list of all your orders, including their statuses (Paid, Unfulfilled, Fulfilled, etc.).

Identify the orders you need to fulfill.

Step 2: Select Orders for Bulk Shipping

Check the boxes next to the orders you want to fulfill.

You can select multiple orders at once.
If you want to select all, click "Select all in this store."

At the top-right, click on the three-dot menu (•••) to open additional actions.
Click "Ship Bulk with Shipifi."

This will redirect you to Shipifi’s bulk shipping page.
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Step 3: Verify and Edit Shipment Details in Shipifi

Once you’re on the Shipifi bulk shipping page, you will see all the selected orders with shipping details. Here’s what to check:

1. Check Pickup Location

Ensure the pickup location is set correctly.
If needed, change it using the dropdown menu.

2. Set the Pickup Date

Choose the date when the carrier should pick up the shipments.

3. Verify Package Dimensions and Weight

Ea

Question 3

Tutorial Tip: Save Time by Adding Pre-Made Package Sizes

Accepted Answer

Using pre-made package sizes can save you time when fulfilling orders. Follow these steps to set them up:

Step 1: Ensure You're in the Small Parcel Tab

Before you start, confirm that you’re on the Small Parcel tab in the Shipifi interface.

Step 2: Navigate to Step 3

In the Details of Shipment section, click Custom Size.
A pop-up will appear for adding custom package details.

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Step 3: Create a Custom Package

Name the Package: Enter a recognizable name for your package (e.g., "Large Box").
Enter Dimensions: Fill in the length, width, and height in your preferred unit (e.g., inches).
Save for Later: Ensure the "Save size for later" option is checked.

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Step 4: Use Pre-Made Sizes for Future Orders

Once saved, your custom package sizes will appear in the Choose Item Size section for all future orders.

Step 5: Manage Your Package Sizes

You can easily edit or remove any pre-made package sizes as needed:

Click on the three dots next to a size in the Choose Item Size section.
Select the appropriate action (edit or delete).

Using this feature ensur

Question 4

How to Enable Shipifi Rates at Shopify Checkout

Accepted Answer

Shipifi allows Shopify merchants to display real-time shipping rates at checkout and automatically book shipments once an order is placed. This feature is available for Shopify merchants on the following plans:

✅ Shopify Yearly Plan
✅ Shopify Advanced
✅ Shopify Plus

Follow this detailed step-by-step guide to activate Shipifi rates at checkout.

Step 1: Add Shipifi as a Certified Carrier App in Shopify

Log into your Shopify admin panel.
Click on "Settings" from the left sidebar.
Select "Shipping and Delivery."
Scroll down to the Shipping Profile section and select the profile where you want to enable Shipifi rates.
Click "Manage Rates" for the selected shipping profile.
Scroll down and click on "Add Carrier or App Rates."
Select Shipifi from the list of available apps.
Click Save to apply the changes.

🚀 Shipifi is now added as a certified shipping rates provider for your checkout!

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Step 2: Enable Shipifi’s Checkout Feature in the Shipifi App

Once Shipifi is added to your Shopify checkout, you need to activate the feature from the Shipifi app.

Open the Shipifi app from your Shopify Apps section.
From the left menu, select "Checkout."
Click Enable to activate Shipifi’s checkout integration.
**Verify and configure your settin

Question 5

How to Book a Demo with Shipifi Sales

Accepted Answer

If you’re interested in learning more about Shipifi and how it can optimize your shipping workflow, you can schedule a live demo with our sales team. This tutorial will walk you through the different ways you can book a demo and contact us for further questions.

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Option 1: Book a Demo via Calendly (Recommended)

The easiest way to book a demo is through our Calendly scheduling page.

Step-by-Step Guide:

Visit the booking page: Click here to open Calendly
Select a date and time that works best for you.
Enter your details (name, email, company, and any additional questions you may have).
Click "Confirm" to finalize your booking.
You’ll receive a confirmation email with the meeting details and a calendar invite.

👉 During the demo, our team will:

Walk you through Shipifi’s features
Show you how to use bulk shipping
Answer any questions you have about integrating Shipifi with your Shopify store

Option 2: Contact Us via Live Chat

If you have quick questions or need assistance before booking a demo, you can reach out via live chat.

How to Use Live Chat:

Look for the chat button in the bottom left corner of the Shipifi website.
Click on it to start a conversation with our support team.
Ask any questions, and our team will assist you in real time.

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Option 3: Email Us

If you prefer email communication, you can **reach out directly

Question 6

How to Add Product Dimensions in Shopify for Shipifi

Accepted Answer

Step 1: Go to Custom Data Settings

Log in to your Shopify Admin.
Click on Settings (bottom left corner).
Select Custom Data from the menu.
Click on Variants (since dimensions may vary per product variant).

Step 2: Create a New Custom Field

Click the "Add definition" button (top-right corner).
Set the Name as "dimension".
Under Type, choose Single Line Text.
Click Save.

Step 3: Add Dimension Data to Products

Go to Products in your Shopify Admin.
Select a product and scroll down to the Metafields section.
Find dimension and enter the values in the following format:

Width X Height X Depth

Example: **6X9X2.5** *(Width 6, Height 9, Depth 2.5)*.

Click Save.

(Refer to the attached screenshot for the correct format.)

This method ensures that the Shipifi app can pull the correct dimension data from your Shopify store.

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